Refund policy
OUR 15 DAY WARRANTY
All products come with a FREE replacement warranty for 15 days from purchase. IF your purchase does not match the description or is the item is defective, please contact us within 48 hours of receiving your order - we will make sure that all of your issues are resolved.
If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment.
For defective or faulty products, please take photos or videos and email us at sunitafashionblouse@gmail.com - we will replace or refund your purchase after confirmation.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
RETURNS & REFUNDS
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
In order to receive your refund please follow the steps below:
Products can only be returned if they are still in their original condition and packaging. Used products or products damaged by the customer will not be eligible for a refund.
Request your Return Authorization Number and by emailing
sunitafashionblouse@gmail.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval, you will receive the RA# and the address of the warehouse where you can mail the product you would like to return.
To assure your refund please use trackable mail service, we will not be responsible for lost or missing packages.
Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sunitafashionblouse@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sunitafashionblouse@gmail.com
Placed wrong order
We request all the buyers to confirm the model before placing the order or contact us for any help. If you have placed it wrong and it has been delivered then we request you to inform us of the same with 48 hours and return the product back to our address in the original condition.
PLEASE NOTE: You will be responsible for paying for your own shipping costs for returning the wrong item purchased. Shipping costs are non-refundable. If you receive a refund, the cost of Forward/Return shipping will be deducted from your refund.
Sale/Promotion items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
CAN I CANCEL MY ORDER AFTER IT HAS BEEN SHIPPED?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order before it has been processed and/or shipped, you will be eligible for a 100% refund else a small number of shipping fees would be deducted from the original amount.
Invalid Reasons:
Buyer no longer wants the items - this is the most common example which we cannot honour if we want to continue offering great value at iFyx. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else - Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Return Pick-up Issue:
At Some Pincodes, We will not be able to do reverse Pickup. So Buyer should Return the product to us as per the given Details in the Return approval email. Certain additional amounts (Shipping cost ) will be provided as per your location.